📌 Returns
We accept returns only if:
- Product is damaged
- Wrong item delivered
📅 Return request must be raised within 48 hours of delivery.
📌 Non-Returnable Items
Due to the nature of spiritual products, the following are not eligible:
- Used items
- Customized / energized crystals
📌 Refund Process
- Once return is approved, refund will be processed within 5–7 business days
- Refund will be credited to original payment method
📌 Replacement
We offer replacement instead of refund if:
- Item is defective
- Wrong product delivered
📌 Cancellation
- Orders can be cancelled within 12 hours of placing the order
- After shipping, cancellation is not allowed